Terms of Service
14 November 2026
These terms govern your use of ToucanLeads (toucanleads.com), operated by Nebula Labs ("we", "us"). By creating an account or buying credits you agree to them.
1. The service
ToucanLeads provides lists of publicly listed local businesses (name, category, address, phone, email, website, social profiles and related fields) that you can preview and download.
Data comes from the Overture Maps Foundation open dataset and from businesses' own public websites. We do not guarantee that every record is complete, current or accurate.
2. Accounts
You must provide a valid email address and keep your password secure. You are responsible for activity on your account.
One free credit allowance per person. We may suspend accounts created to abuse free credits.
3. Credits, payments and refunds
Credits are sold as one-time packs; one credit downloads one row. Credits do not expire.
Payments are processed by Lemon Squeezy, which acts as merchant of record and handles taxes and invoices.
Because data is delivered instantly, purchases are generally non-refundable once credits have been used. If something went wrong (for example a failed export), write to support@toucanleads.com within 14 days and we will fix it or refund unused credits.
4. Acceptable use
You are responsible for using the data lawfully, including data-protection, anti-spam and telemarketing laws (for example GDPR/UK GDPR, CAN-SPAM, TCPA, KVKK, LGPD) in every country where you contact businesses.
You must honour opt-out requests, must not send unsolicited bulk messages where the law forbids it, and must not use the data for harassment, fraud or any illegal purpose.
You may not resell or publish the downloaded data as a competing database.
5. Intellectual property
The website, software and compilation are ours. Underlying open data remains under its original licence (Overture Maps: CDLA-Permissive-2.0 / Apache-2.0).
6. Disclaimer and liability
The service is provided "as is" without warranties of any kind.
To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses.
7. Termination
You can delete your account at any time by writing to support@toucanleads.com. We may suspend or close accounts that break these terms.
8. Changes
We may update these terms. Material changes will be announced on the site; continued use means you accept the updated terms.
9. Contact
Questions about these terms: support@toucanleads.com.