Data Retention Policy

1. Your account

Email address, hashed password, language and credit balance: kept while your account is open. When you delete your account in the dashboard, these are deleted immediately; backups roll over within 30 days.

2. Download history

We keep the list of businesses in each of your downloads so you can download it again for free. It is deleted together with your account.

3. Sign-in data

Login sessions expire after 60 days. Password reset links expire after 1 hour and work only once.

4. Payments

Order records (amount, date, credits) are kept as long as tax and accounting laws require, usually up to 7 years. Card details are held only by Lemon Squeezy, never by us.

5. Emails we send

Transactional emails (welcome, password reset) are sent through Resend, which keeps delivery logs for a limited period under its own policy.

6. Technical logs

Our hosting provider keeps short-term server logs for security and debugging, typically for up to 30 days.

7. Business listings

Listing data is refreshed from the Overture Maps open dataset about once a month and business websites are re-checked about every 90 days.

When a business owner removes a listing at toucanleads.com/remove, the record is deleted immediately. We keep only the removed domain or email address on a suppression list so the listing is not added again.

8. Questions

Write to support@toucanleads.com.